Payment Policy
Welcome to Veyden. This Payment Policy explains how payments work when you place an order with us: which payment methods we accept, when you are charged, and how payment for refunds is handled. By placing an order with us, you agree to the terms below.
1. Payment Methods We Accept
We accept the following payment methods at checkout:
Credit and debit cards: major credit and debit cards
Shop Pay
PayPal
The payment options available for your order are always shown at checkout before you pay. All payments are processed securely through Shopify's checkout. Veyden does not take payment over the phone or by email, and we never ask you to send card details to us directly.
2. Prices & Currency
All prices on our store are shown in US dollars (USD).
The total shown at checkout is the final amount you pay for your order. Shipping is FREE on all orders delivered within the United States, so no shipping charge is added at checkout.
Taxes: where taxes apply, they are calculated and shown at checkout before you confirm payment.
We never add charges to an order after it has been placed.
3. When You Are Charged
Your payment method is charged when you place your order at checkout. Once your payment is successful, you will receive an order confirmation email. If a payment is declined or cannot be completed, the order is not placed and no charge is made. Please check your payment details or try a different payment method.
4. Payment Security
Our checkout is encrypted and secure. Your card details are handled by our payment providers, and Veyden never receives or stores your full card number. If your card is issued in a currency other than US dollars, your bank or card provider will convert the amount and may apply its own conversion rate or fees.
5. Refunds
Refunds for returned or cancelled orders are handled under our Refund Policy. Where a refund is approved, it is returned through the same payment method used for the order, in line with that policy.
6. Contact Us for Payment Inquiries
For any questions related to a payment, please reach out to us:
Email: support@veyden.store
Phone: +1 516-792-9459
Address: 18 Phila Street, Saratoga Springs, New York 12866, United States