Terms of service
Terms of Service
1. Overview
This website is operated by Veyden. Throughout the site, the terms "we", "us" and "our" refer to Veyden. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By using the site or placing an order, you agree to these terms.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. Products, Prices, and Accuracy of Information
We describe and photograph our bags as accurately as we can. Colours can look slightly different on your screen than they do in person. That is a limit of screens, not a fault in the bag. Prices are shown in US dollars and are subject to change without notice; the price that applies to your order is the one shown when you check out. If we ever list a price that is plainly a mistake, we may cancel the order and refund you rather than complete it at the wrong price. We are not responsible if information made available on this site is not accurate, complete, or current, and we may modify the contents of this site at any time.
4. Orders
Placing an order is an offer to buy. Your order is accepted when we send you an order confirmation. If an item sells out or we cannot fulfil your order, we will tell you and refund you in full for anything we cannot send.
5. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update it (including your email address and payment details) so that we can complete your transactions and contact you as needed. An order may be held or cancelled if the payment cannot be verified or appears fraudulent. This protects our customers as much as it protects us.
6. Shipping and Returns
Delivery times, shipping charges, and how returns work are explained in our Shipping Policy and our Return & Refund Policy, which are part of these terms.
7. Using This Website
Please use the site lawfully and do not try to disrupt it, scrape it at scale, or use it to send spam or harmful code. The text, images, and design on this site belong to us or are used with permission; please do not copy our product images or descriptions for commercial use without asking.
8. Liability
Nothing in these terms removes rights you have under US consumer law. Where the law allows, our liability for a problem with an order is limited to the amount you paid for that order. We are not responsible for delays caused by carriers or events outside our control, though we will always help you chase a missing parcel.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.
10. Contact Information
Questions about these Terms of Service should be sent to us at:
Email: support@veyden.store
Phone: +1 516-792-9459
Address: 18 Phila Street, Saratoga Springs, New York 12866, United States